Our Blog

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January 9, 2022

Should you offer email or call-based customer support? In this article, we'll discuss which is best for growing businesses.

6 minutes
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December 27, 2021

Your store's ecommerce customer experience will make or break it. Here's how you can create one that keeps customers coming back.

7 minutes
October 6, 2021

Browsing through Live Chat Apps for Shopify and unsure where to start? Discover the best live chat solutions in this comprehensive guide.

9 minutes
August 23, 2021

Call centers are tough to manage. Discover the top call center best practices to help keep your agents and customers happy.

8 minutes
August 3, 2021

Customer sentiment matter. Discover how to unearth and harness your customer's sentiments and build a better business that delights them.

6 minutes
July 16, 2021

Learn what customer happiness is and discover 7 tactics that'll get your customers beaming from ear to ear.

10 minutes