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June 17, 2021

Ever wonder what is a customer service voice and how to create one for your business? Hone your tone and delight customers with this guide!

10 minutes
June 10, 2021

Discover how to craft a successful eCommerce return policy that delights customers, while also protecting your bottom line.

11 minutes
May 27, 2021

Discover the best way to start a virtual call center and deliver excellent eCommerce customer support from start to finish.

6 minutes
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April 6, 2021

Controversial opinion: most Shopify FAQ pages are dreadful. Okay, maybe that’s a bit harsh. But unlike product pages and landing pages, most merchants slap their FAQ page together as an afterthought. Unfortunately, that’s a huge mistake. Because although your FAQ page seemingly doesn’t offer any return on investment, in reality, it can massively affect your […]

8 minutes
How to Choose the Best eCommerce CMS for Your Business 1
April 1, 2021

Choosing the best eCommerce CMS for your business can be tricky. You want a solution that empowers you to develop the store you want, scale quickly and adapt to the latest consumer trends. But with so many eCommerce CMS options on the market, paralysis by analysis is an all too common feeling for most entrepreneurs. […]

9 minutes
The Essential 8-Step Shopify Checklist for New Stores
March 10, 2021

Getting your store off the ground involves keeping many balls in the air. Use this Shopify checklist to stay organized and launch with a bang

7 minutes
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