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May 9, 2022

Customer marketing and retention are vital tactics for any business. Here are 3 ways you can increase revenue from your existing customers.

13 minutes
May 9, 2022

Discover the best way to start a virtual call center and deliver excellent eCommerce customer support from start to finish.

10 minutes
April 8, 2022

A return customer is worth more than gold in the world of business. And that’s in no small part because returning customers tend to bring in significantly more profit than their first time counterparts. But why? Shouldn’t the goal of every business be to consistently bring in more new customers? Well yes, and no. Businesses […]

6 minutes
April 4, 2022

Social proof is a necessity for any business. Here's how to use a customer review template to take that social proof to the next level.

5 minutes
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March 21, 2022

How a "Customer First Mindset" can transform a brands following from casual customers to loyal fans. And how to adopt one in your own brand.

5 minutes
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March 14, 2022

Customer facing roles are some of the most critical positions in any company. But what are they? And what skills do you need for one?

7 minutes
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