Posts by Fintan:

August 23, 2021

Call centers are tough to manage. Discover the top call center best practices to help keep your agents and customers happy.

8 minutes
August 3, 2021

Customer sentiment matter. Discover how to unearth and harness your customer's sentiments and build a better business that delights them.

6 minutes
July 16, 2021

Learn what customer happiness is and discover 7 tactics that'll get your customers beaming from ear to ear.

10 minutes
June 28, 2021

Customer feedback management doesn't have to be complicated. Use this guide to build a feedback management process that works like a charm!

8 minutes
June 17, 2021

Ever wonder what is a customer service voice and how to create one for your business? Hone your tone and delight customers with this guide!

10 minutes
June 10, 2021

Discover how to craft a successful eCommerce return policy that delights customers, while also protecting your bottom line.

11 minutes